First time userWhether you just moved into a house with a propane tank, or decided to take advantage of record low propane prices, your first experiences with propane may be a bit confusing. But don't worry, a little information is all you need to be comfortable using propane in your home. Here are some tips for the first-time user.

  1. Know your company. If you moved to a home with a tank, check it for a sticker. Contact the company to transfer deliveries to your name, if you own the home. The company will answer any questions you have about the delivery process. If you're a Lakes Gas customer, you can contact your nearest branch here.
  2. Know the smell. It's important that you're home for the first delivery. The delivery person will teach you what propane smells like. It's important to be able to detect a leak. He'll also go over some safety instructions, including how to react if you smell gas.
  3. Know the basics. The most important thing to know about propane is that it's safe. Propane tanks do not explode. But in case of a leak, you should never store propane in an enclosed area. Lots of safety tips can be found at
  4. Know your yard. Before your first delivery, inform your company about the location of septic tanks, watering systems, and power lines so they can avoid them.

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